amex platinum purchase protection lost item

Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. Terms apply. Terms and conditions will apply. Visit americanexpress.com/benefitsguide for details. Plus, your own feed of TPG content. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Your financial situation is unique and the products and services we review may not be right for your circumstances. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. The card details on this page have not been reviewed or provided by the card issuer. For return protection, you have to file a claim within 90 days of your original purchase.. The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. Items purchased for resale, professional or commercial use. Amex EveryDay Credit Card is no longer available through NerdWallet. Visit americanexpress.com/benefitsguide for details. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Our opinions are our own. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. 2023 American Express. All financial products, shopping products and services are presented without warranty. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. Before making a significant purchase, know the benefits of each card you could use for the purchase. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Balance transfer fee applies, see pricing and terms for more details. This benefit is limited to $1,000 annually. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. For claims filed internationally, you can dial 1-303-273-6498. When evaluating offers, please review the financial institutions Terms and Conditions. Check your benefits guide for complete details. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Please review. Plus, AmEx can change the coverage at any time. Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. How do I Redeem Membership Rewards Points. The annual maximum is also pretty generous at $50,000 per year for most cards. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Terms apply. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. Please visit americanexpress.com/benefitsguide for more details. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). Plus, AmEx can change the coverage at any time. All rights reserved, If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. The American Express Platinum cards are eligible for American Express Purchase Protection. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. * Eligibility and benefit levels vary by card. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. , AmEx purchase protection only covers a maximum of $500 in claims per event. Reply FitYNABer Additional comment actions AMEX Purchase Protection is AWESOME! American Express processes claims more quickly than some other issuers. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Other business cards only offer coverage for damaged or stolen items on purchase protection claims. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). endstream endobj startxref A copy of your primary insurance declaration page, if applicable. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. 11. ghedoicy. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. If an item is stolen, file a police report immediately. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. Ben Luthi is a former credit card specialist for NerdWallet. We'll run a soft credit check to find special offers, but it wont affect your credit score. However, not all purchases and losses are covered by AmEx purchase protection. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Read more. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. This benefit offers cardholders compensation when a store will not accept an eligible item for return within 90 days of purchase. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. Many Amex cards offer purchase protection but coverage limits vary. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. Do not sell or share my personal information. Each category has certain conditions attached to it. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Go to the Amex extended warranty claims webpage to file online. NerdWallet strives to keep its information accurate and up to date. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Our partners cannot pay us to guarantee favorable reviews of their products or services. You want a travel credit card that prioritizes whats important to you. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. About the author: Ben Luthi is a former credit card specialist for NerdWallet. Amazon marketplace merchant won't accept returns after 30 days. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. For full Terms and Conditions, see www.americanexpress.com/PPterms. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. You will need to provide American Express with the original store receipt or a printout of an online receipt. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Terms apply. has been collected independently by NerdWallet. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. To view rates and fees of the American Express Gold Card, see this page. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Does the Gold card have purchase protection? Claim processing and payment is usually complete within 30 days. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. Marriott Bonvoy Brilliant American Express Card. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. to see if your incident is covered. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Depending on the credit card, the coverage amount and the duration of the protection may differ. bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Hilton Honors American Express Aspire Card. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. In-built purchase protection is a valuable benefit that comes with some credit cards. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. This is important because many cardholders believe American Express has the least painful claim process of any issuer. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. Amex Platinum Lost Item Purchase Protection Question So I recently. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. Like insurance, purchase protection is one of those things that you hope you never have to use. Plus, not all damage and losses are covered. This information may be different than what you see when you visit a financial institution, service provider or specific products site. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . ^Eligibility and benefit levels vary by card. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Policies are underwritten by AMEX Assurance Company. Coverage Limits Apply. More information can be found here. To view rates and fees of the Delta SkyMiles Reserve American Express Card, see this page. Official application link: Blue Cash Everyday Card from American Express. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Editorial Note: We earn a commission from partner links on Forbes Advisor. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. I definitely lean toward my Amex card when I buy a television, computer or a major appliance that can be costly to repair even if it means sacrificing bonus points. Reddit and its partners use cookies and similar technologies to provide you with a better experience. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. Tip: Use WalletFlo for all your credit card needs. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Official application link: American Express Gold Card. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. Claims can be made online or by giving American Express a call at 1-800-322-1277. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. , other credit card benefits you might be eligible for. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Disclaimer: NerdWallet strives to keep its information accurate and up to date. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Instead, check the benefits guide to see the card's purchase protection coverage. Items voluntarily or involuntarily discarded. Our partners compensate us. Related: Your complete guide to shopping protections on American Express cards. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Maximum coverage per purchase protection claim: $500. Compare the cost in points or miles to cash, and see which option is best. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Would probably help your claim, Amex should be able to help you out. You must provide an original store receipt (or a printout of an online receipt). Finders keepers is not really a thing. Notably, American Express prepaid debit cards do not come with this benefit. Keep in mind that not all purchases or items are covered . As always, check your credit cards guide to benefits to see which benefits apply to you. Choose the color that suits your style. 971 0 obj <>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. However, this does not influence our evaluations. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. If a loss is due to theft, you may need to provide a copy of the police report. Theres nothing easier than buying a gift card at the last minute. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Related: Who should (and shouldnt) get the Capital One Venture X card? Check here before booking an award fare. Amex purchase protection lasts for 90 days from the purchase date. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. This should be covered under lost item assuming you have the receipt etc. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. The card details on this page have not been reviewed or provided by the card issuer. Worry less. Items permanently affixed to a home, office, vehicles, etc. Editors note: This is a recurring post, regularly updated with new information. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. For a complete description of the policies of your American Express card, select your card on this page. This influences which products we write about and where and how the product appears on a page. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Terms apply to the offers listed on this page. Please review. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership. So how do we make money? If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Also, if it was gone 30 minutes later, it was stolen. Learn more: The best travel credit cards right now. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Our partners cannot pay us to guarantee favorable reviews of their products or services. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Whether you want to pay less interest or earn more rewards, the right card's out there. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. Check here before booking an award fare. Here are our picks for the. Underwritten by AMEX Assurance Company.. *, Maximum coverage per account for purchase protection: $50,000 per card per calendar year.*. Here's a look at how purchase protection programs work. He covers credit cards, loyalty programs and family travel. The following items are excluded from this policy: See the entire return protection policy for your card here. For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. All financial products, shopping products and services are presented without warranty. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. Amex's extended warranty perk applies to warranties of five years or less. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item.

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amex platinum purchase protection lost item