eBay to Unstick Delivery Status when Delivered to an Agent You have the option of adding a note to the buyer. Therefore, you should refer to the list mentioned earlier as a good place to start. Delivered to the agent for the final delivery hi There are several items I bought from eBay, and all the packages have the same text delivered to the agent for final delivery (stuck on it). Luckily, these kinds of messages are quite rare. Anyone that youve authorized to receive mail on your behalf. Of course, if this is the first time one of your packages has been delivered to an agent for final delivery, you may wish to preemptively check with the person who may have received it, and retrieve your package yourself. If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. Your buyer needs to contact the mail room of her University. Amazon Package Sent to the Wrong Address? Delivered to Agent for Final Delivery ANNISTON, AL 36207 _____ Dion D. Rode US NAVY/US ARMY(RET) NRA LIFE MEMBER. We help you find out where your USPS lost package is and how to track it! If the seller doesn't respond or if they can't resolve the problem, you may be eligible for eBay Money Back Guarantee. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. For example, you could: If you had already asked eBay to step in, you'll see 'case' rather than 'request'. The USPS final delivery agents are the drivers who deliver packages to you or someone on your behalf. :-). Note that if your city has multiple post offices branches, the one thats likely responsible for your delivery is the one located in the same zip code as the delivery address. I called usps and they said it would be delivered today and said the tracking info was wrong, the info would be updated to the correct info. Select the carrier you used from the dropdown list. The shipping operationcompanies are under lots of pressure due to handling multiple numbers of parcels at the same time. But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). Press question mark to learn the rest of the keyboard shortcuts. Try it free. respond to the case with the tracking number, it should close in your favor. Well also help you track your USPS, UPS, and FedEx missing packages and file claims for Amazon, FedEx, USPS, and UPS late deliveries fast and easy! As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. The buyer has not received the parcel and requires a refund. USPS delivered to Agent - CMP Forums - Civilian Marksmanship Program There are a number of shipping and delivery options available on eBay, from tracked international shipping to picking up an item in your own neighborhood. If her phone number was on the customs forms, they should call her and tell her what the custom fee will be and when she can pick up the item. What is Overnight Shipping USPS and how much does it cost? Ultimately, this is completely dependent on the agent that received your package. Type in your tracking number. Shipping and delivery for buyers | eBay With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. However, the actual agent the driver delivered to is themselves. Even though the agent has picked up the pkg at least you have a USPS receipt showing that you delivered the container to USPS and USPS shows they did receive it from YOU. When you make an appeal, eBay will review the case and any new information you provide and come back to you with a final decision. I recently sold a pair of shoes and shipped it via USPS priority, to a confirmed address and eligible for seller protection. Make sure you know what you can ship and what you cant to avoid delays and fines. Or did you send an international order via the GSP in Erlanger, KY? var m3_r = Math.floor(Math.random()*99999999999); This will help you deduce where the package is and . What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says delivered in mailbox, but there is no package, Call the USPS customer service at 1-800-275-8777 and let them know about the status that your tracking system shows. Solved: USPS Tracking- Delivered To Agent - The eBay Community Try it free. My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. plus shipping label shows correct address not the processing center. With a virtual mailbox from US Global Mail you get a permanent physical street address you can use to receive all of your mail and all of your packages (from any carrier or provider) no matter how often you move or where you move to in the future. var m3_u = (location.protocol=='https:'? We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Discover how to find, collect and pay for items that are available to pick up in your local area. If there's a problem with the item or you want to return it, you'll need to close your item not received request, and open a return request instead. When you do, explain the situation, and ensure that you have the tracking number on hand so they can look up your shipment in their system. eBay measures how well sellers get their packages into the hands of customers. In a screenshot uploaded by a seller, the USPS tracking showed: Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. My entire library of courses, templates, cheat sheets and swipe files. No, the overwhelming majority of the time that you find this message pop up in your tracking information it means that someone at your home (likely someone in your family) or someone at your office (likely a coworker) has received a package on your behalf. Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. '&charset='+document.charset : (document.characterSet ? Once the issue is resolved, the hold is lifted and you'll receive your funds in your next scheduled payout. Get help with an item that hasn't arrived | eBay The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. You'll also see this information when you add an item to your cart and at checkout. If you're getting a refund, it will go back to your original payment . What now? Then a call to ebay is in order to get this cleared up ASAP. They have never missed on any request I have asked of them in the 2+ years.. Why bother filling out confusing forms and waiting in lines for hours when you can have DoNotPay do the job for you? Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? The incident is an example of how things can go wrong even when sellers do their best to ship using tracking. If you aren't there, then I'll leave you a slip stating I tried delivering it. When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. USPS Delivery to agent for final delivery : r/Ebay 1. When a buyer has an issue with an order, it doesnt only risk creating an unhappy customer, it can also create extra work for you. Your email address will not be published. Save money by combining shipping when you buy more than one item from the same seller. Solved: delivered to agent? If the package was insured, you may be able to file a claim to be reimbursed for the packages value. The second reason that delivered to agent for final delivery may mistakenly end up on your tracking, is if the postal carrier accidentally typed the wrong code while handling your shipment. However, if your package was delivered to a package forwarder, it can take several weeks for the package to arrive. Is Getting a Refund for a USPS Late Delivery Possible? Consider Signing Up For USPS Informed Delivery. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana.". I checked the box, I have several more of that item here and their is nothing to cause this on the box. More shipping tips from your fellow sellers! You'll need to provide tracking within 3 business days of the request being opened, if you haven't done so already. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. I am opted out always have been for years and years. Will I Be Reimbursed If Im Unable To Retrieve The Package? Car & Truck Safety & Security Accessories, Appeal eBay's decision about a return or missing item for buyers, If your order arrives after you've reported it, Keep the item and arrange to reimburse the seller. On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. What Does Delivered To Agent Mean? If your buyer hasnt received their item and the estimated delivery date has passed, theyll let you know theres an issue by opening an item not received request. Press J to jump to the feed. almost forgot to mention that, I don't live in USA and I use PO box for shipping. Got the message case is closed no refund required and any feedback will be deleated. Now I can't be sure that some "agent" won't just steal my package. If you had already received a refund, get in touch with the seller about what to do next. This may occur when it is impractical or impossible for USPS to actually deliver the package directly to you, or if you arent home to actually receive the package. Wonder if the box had something on it I missed? So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. I have never used global. Their Virtual Mailbox is great to have while on the road. So, this will be the post office youll want to reach out to! What does "delivered to agent for final delivery" mean? So im left scratching my head with no option but . it sounds like the "final agent" which is not usps lost the item. Packages often end up at the local postal service, and the USPS tracking system shows the same status. We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! Failing to ship on time can lead to your item arriving later than the estimated delivery date. Getting confirmation that your package has been safely and securely dropped off is always something great to see in our tracking info. Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. So this worked out thanks for all the suggestions. In the case of mail rooms, they may be handling delivery for a large number of tenants at once, which is what can cause the delay. 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The process is streamlined to a tee as well. Find the item in your Purchases to see the expected delivery date, the address it's being shipped to, and the latest tracking updates. '&charset='+document.characterSet : '')); This page may contain affiliate links. If you're getting a refund, it will go back to your original payment method. So, its possible the package may actually arrive straight to your door from USPS the following business day. And, I would NOT refund yet. You have up to 21 business days from when you opened the original request. USPS Tracking Status Scan Code Events List. No paper mess and a greener planet. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. That can be trouble, for obvious reasons! This particular item gets shipped in the big lts box it comes in. Read our article on shipping for sellers. In the event that the package was misdelivered, they can also arrange to have it picked back up and redelivered to the correct address. Why pickup your mail in person, when you can get it on your phone? In the event of a standard delivery to authorized agents at your home, for example, youll be able to expect your package to be sitting there on your kitchen counter or dining room table when you get home. The fact is, the USPS carrier will scan the package with a GPS tracker at the location where it was handed over to the agent. How to use your eBay earnings to purchase shipping labels. eBay Community Buying & Selling Shipping USPS Tracking- Delivered To Agent Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page USPS Tracking- Delivered To Agent Go to Best Answer stuff4divas Rockstar (7291feedbacks) View listings Options When Will Packages Delivered To An Agent Actually Arrive? Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. I do not see the University there. It helps to provide a better customer experience, and it might make it easier to come to an agreement about their issue. Very rarely are packages actually lost, and chances are its completely safe wherever its at. Companies such as USPS, UPS, FedEx, and DHLare suffering from the same problem. If the tracking system shows that your package is delivered to an agent for final delivery, its likely in the drivers hands, and theyre on their way to deliver it to you or an agent. In this case, an agent is an authorized person that is trusted to handle your package. document.write ('&cb=' + m3_r); If they misplace a package, there's not a thing USPS can do about it, and eBay sellers are protected because you directed it to be shipped to a third party. Thanks". This is a University that accepted the delivery. The reshipper tells me that they never received the package, while USPS tells me that the package reached the destination. Updated December 10, 2020. The first thing to do if you see that your package has been delivered to an agent, is to check with the people who may have received it. The only thing ebay will clear up is to close the case in my favor. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? Unfortunately, USPS does not check the identities of the people they hand the package off to, and this information will not be available on the tracking page. Here you can discuss all things shipping with other members. This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. Report any missing packages to the shipping carrier you used they may be able to help. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. Alternatively, you may wish to try out some of the other tips instead. I suggested that the buyer contact her Post Office, but the tone of her letter does not bode well for me. An agent refers to whoever receives the package, but it doesn't only have to be an authorized person. If your address has a mailroom or parcel lockers, this is the first place Id recommend checking most commonly, this is where its at. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. Appeal eBay's decision about a return or missing item for buyers, Get help with an item that hasnt arrived, Changing your shipping address after a purchase, International purchases and shipping for buyers. document.write ("'><\/scr"+"ipt>"); Some merchants will offer refunds for packages that are missing, even if tracking shows them as delivered. Im at a loss, it happened for the first time and the buyer is tuned for a refund. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. Remember, this package (after this message pops up) has been handed off to someone that doesnt work for the USPS (as a general rule) and isnt going to have the tools or technology necessary to update your tracking information moving forward. Some examples of agents that USPS may have delivered to include: There are two important things to be aware of, however. I HIGHLY recommend the services at US Global Mail. An agent may include a family member, neighbor, friend, or work colleague. A private community forum / support group. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. Don't love it? Last edited by DDRode; 01-12-2021 at 03:46 PM. Additionally, I will share some tips to avoid having your package delivered to an agent in the future, if you wish to prevent this from happening again. document.write ("?zoneid=4"); Here's what to do: Dial 1-800-222-1811. After several days, the package did not arrive, and nobody that you talked to was able to locate it. document.write ("&loc=" + escape(window.location)); There was a problem fetching the translation. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. Consider adding insurance so that youre covered if the item is lost in transit. Ship the item within the estimated handling time in your listing. document.write ("