We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. 9 Jun 2022 . I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled. viagogo charge for cancelling sale - knewlogistics.com I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. By using our Site, You agree to accept this Agreement. 7.3 Additional Policies. After reading a lot of negative reviews, I had second thoughts. We are not involved in the actual transactions between Buyers and Sellers. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. This was a missold ticket, not at all factual to the concert. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Why is the price printed on the ticket different to what I paid? (c) You otherwise owe viagogo a specific amount; or (d) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. Please note this does not include any VAT that may be payable on fees We are required to pay. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. 2.18 Merchant Description. 1.1 Introduction. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. This is not only immoral but must be illegal under consumer legislation. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. To be a member of this Site, You must agree to accept the terms in this Agreement. When listing seated tickets, all tickets in the same listing must be consecutive seats. https://www.youtube.com/watch?v=mGXViB2y2ys. 6.2 Waiver of Consequential Damages; Liability Limit. As I was told to send them to u asap so they'd have 'maximum selling time' But is it legal for Viagogo to charge me such extortionate fees? eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. viagogo charge for cancelling sale - shopsindian.com We may investigate complaints and violations of our policies. If You do not qualify, do not use the Services. Ring me or give me a real number to call There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. Share your photos and videos with others to prove the truth of your words. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? This will surely increase the credibility of your complaint. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. viagogo charge for cancelling sale - thegamersblog.com viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. 2.13 Ticket Information. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. The revised version of this Agreement is automatically effective after it is initially posted on the Site. 2.6 Pricing Formats. Why do my tickets have someone elses name on them? viagogo - Buy & Sell Concert, Sport & Theater Tickets Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. I'm Travelling - where and when will I receive my tickets? I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. 2.9 Notification. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". 1.2 Ticketing Exchange. viagogo charge for cancelling sale. You also warrant that you own the tickets and are authorised to transfer or resell the tickets. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. And their reply was investigations will be done. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. Search. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. PREAMBLE 1.4 Modification. We will not allow You to buy or sell tickets before You have registered with Us. Ticket listings are a representation of actual seat location. I called back of which a different agent explained the situation and no tickets were available. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. I wrote to your office requesting refund under 14 days and was ignored. 2.10 Collecting Payment. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. By using our Site, You agree to accept this Agreement. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. I have received no contact re the rearranged date of the June event. 6.9 Change or Suspension of Site. I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. To sell tickets, a Seller lists the tickets in the Site database. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . This was a completely missold ticket at a great expense. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') 6.8 All Sales are Final. Viagogo won't cancel my purchase - MoneySavingExpert Forum Hi i am very annoyed and feel very let down by your team. The OP never checked properly on either of their accounts if the listings were cancelled. 3.3 Laws and Regulations. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. viagogo - Buy & Sell Concert, Sport & Theater Tickets Hannah Goodbody. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. Copyright 2017 viagogo. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. I'm from singapore and my number is +65 [protected]. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. 7.5 Miscellaneous. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . 23rd May 2017 - tickets are available to download 3.1 Accurate Descriptions. The event itself is within days and yet I still don't have any updates on my ticket. How Is Technology Changing How We Treat avarey947? The Sellers and the Buyers are hereafter jointly referred to as the Members. viagogo charge for cancelling sale - oshawanewhome.ca viagogo charge for cancelling sale - oviedoclean.org We will also add sales or value added tax on our fees as applicable. 4.1 Double Posting and Removal of Tickets. My order ID is [protected]. Profitable Tips About Online Casino Sites. 4.2 Stolen Property. and how does an unforeseen circumstance suddenly make you require tickets to a concert? We do not charge any fees for relisting tickets that you have originally purchased from us. To be a member of this Site, You must agree to accept the terms in this Agreement. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card.
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